Why do I have to reconnect my account periodically?

Created by Ramisha Jalal, Modified on Thu, 15 Dec, 2022 at 1:20 AM by Ziad Melhem

Banks and financial institutions are responsible for keeping accounts secure and safe from any fraudulent activity. Hence, they perform a regular practice to ensure safety. Users are required by our open banking partner to give their bank fresh consent for them to continue sharing personal information with Mafhoom. The time of this activity varies from bank to bank depending on their respective security protocols. 


We understand that this extra work can be unpleasant for users but this is very important for guaranteed security. 



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article